Order Processing is Back to Normal!

Please note there may still be small delivery delays due to the high demand, but we’re working hard to ensure your orders are shipped as quickly as possible.

Average Delivery Time

Once an order is placed, we process it within 1 - 3 business days. On weekdays, this usually takes just one working day. However, if you order on Friday evening or over the weekend, it may take slightly longer.

After processing, your order will be shipped, and delivery typically takes 8 - 12 business days on average.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please feel free to contact our customer service team. Below, we explain how your order is processed and delivered.

Placing an Order

Placing an order at Hudson & Ivy is quick and easy!

1️⃣ Select Your Items: Go to the product page and add your desired items to the cart by clicking the "Add to Cart" button.
2️⃣ Proceed to Checkout: Double-check that you’ve selected the correct options and click "Proceed to Checkout".
3️⃣ Enter Your Details: On the checkout page, fill in your shipping address and ensure all details are accurate. Then, click "Proceed to Shipping".
4️⃣ Shipping Information: Review your address and confirm the shipping details. Shipping is always 100% free—we cover all shipping and transportation costs as a thank-you to our customers! Click "Continue to Payment".
5️⃣ Choose Payment Method: Select your preferred payment method. All payments are SSL-encrypted, ensuring a secure transaction.
6️⃣ Place Your Order: Click "Place Order", and you’ll be redirected to complete your payment. Follow the instructions on the payment page to finalize your purchase.

If you encounter any unexpected issues while placing your order, feel free to contact us—we’re happy to help!

Accepted Payment Methods

We accept a variety of payment methods, all securely encrypted:

✔ Credit Cards (AMEX, Mastercard, Visa, Maestro)
✔ PayPal
✔ Interac e-Transfer

Shipping Costs

🚚 We cover all shipping costs for every order!
All products are delivered straight to your doorstep free of charge, with no minimum order quantity required.

Delivery of Your Order

Found the perfect pieces for your wardrobe? We understand that you want to receive them as soon as possible! That’s why we ensure that your order is processed and shipped as quickly as possible.

To offer fair prices on our products, we ship in bulk, meaning orders are collected and sent out together when we reach a minimum quantity. We appreciate your patience and support in helping us maintain sustainable business practices.

Important Notice:

Like many other online shops, we are experiencing high demand, which may cause slight delays in deliveries. Please consider this when placing your order. We’re doing everything possible to get your order to you as quickly as possible.

Need your order shipped today? Contact us by email, and our service team will do their best to find the right solution for you!

📧 Customer Support: help@hudson-ivy.com